Discover Worry-Free Living with Our Updated Smart Home Support Plans

Let us take care of the issues while you focus on your best life!

Your smart home should make life easier, not leave you wondering what to do when something goes wrong. We get it. You invested in cutting-edge technology to bring comfort, security, and convenience into your home. But when your system glitches, the internet slows down, or you can’t stream your favorite show, everything comes to a screeching halt. Suddenly, you’re missing work calls, the kids are throwing a temper tantrum because movie night is ruined, and instead of relaxing, you’re stuck troubleshooting again.

Luckily, you don’t need to worry, because that’s where we come in.

At AUDIOVISIONS, we believe homeowners like you should never feel overwhelmed by the very systems designed to make life better. That’s why we’ve updated our support plans, so you get the peace of mind you deserve no matter how complex your technology is. Let’s explore what they look like after this update!

SEE ALSO: 3 Myths About Smart Home Integration That Are Holding You Back

Do I Really Need a Support Plan?

Smart home systems are incredible, but they can also be quite complex. As your home becomes more connected, the potential for small hiccups grows. Without support, a simple system hiccup could cost hours of your time and even disrupt your home’s security or comfort. Our support plans are designed to keep things running smoothly behind the scenes, so you can keep enjoying the luxury lifestyle your smart home provides.

Smart Support, Tailored for Your Lifestyle

At AUDIOVISIONS, we offer four thoughtfully designed plans to meet your unique needs:

Essentials+

If you want a solid safety net without the bells and whistles, our Essentials+ plan is a great place to start. You’ll get 24/7 remote support by phone or email and a guaranteed 60-minute response time, perfect for everyday tech hiccups.

Priority

Need faster help and more flexibility? With our Priority plan, you’ll still get 24/7 remote support, but with a faster 30-minute response time, plus same or next-day access to advanced support. You’ll also enjoy night and weekend appointments, preferred labor rates, and one on-site tech review per year to keep everything running smoothly.

Proactive

Think of this as your system’s personal trainer. You’ll get everything from the Priority plan—fast support, flexible scheduling, and preferred rates—plus proactive system monitoring and two on-site tech reviews per year. It's a smart choice if you want to prevent issues before they happen.

Signature

Our Signature plan is the ultimate VIP experience. In addition to everything in the Proactive plan, you’ll receive four on-site tech reviews per year and exclusive “skip the line” access—so you’re always first in line when you need help. It’s our most comprehensive plan, built for homeowners who want total peace of mind.

Choosing the Right Plan for Your Needs

Not sure which plan fits you best? Start by thinking about how you use your technology on a daily basis.

• Are you pretty tech-savvy and just want basic coverage? The Essentials+ plan gives you reliable support when you need it, without overcommitting to services you might not use often.
• Need quicker help and more flexibility? If you like knowing a technician is just a call away (even on weekends), the Priority plan delivers speed and convenience, plus a quick and easy check-in to catch any potential issues early.
• Prefer to stay ahead of problems? The Proactive plan is ideal for busy households or tech-heavy homes that benefit from regular monitoring to ensure everything runs like clockwork.
• Want total hands-off peace of mind? If you’d rather never worry about your system again, the Signature plan gives you the front-of-the-line service you deserve, all so you can enjoy your technology without lifting a finger.

Let’s Make Your Smart Home Even Smarter

You’ve already taken the first step by building a smarter home, but AUDIOVISIONS is here to support you along the way, so you never have to face tech troubles alone.

Are you ready to sign up for one of our comprehensive service plans? Contact our team today and discover how we can keep your technology effortless, reliable, and ready for whatever your day brings.