CURATORS OF LUXURY SMART HOME SYSTEMS

We believe everyone deserves a better technology experience. We integrate design and technology in our clients' environments to enrich and simplify their lives. We call this Technology for Life™.

A note from our Founder and CEO

I co-founded AUDIOVISIONS in 1989, during the infancy of the residential systems installation industry, and I am incredibly fortunate to still be leading the company more than 30 years later. AUDIOVISIONS has grown to become the largest luxury technology integration firm in California. With Southern California locations in Orange County, Los Angeles and Palm Desert, and a Northern California location covering the North Bay, San Francisco and Silicon Valley, we are never far away. Our nearly 100 talented and trained employees assure sufficient resources to effectively and efficiently handle your project.

While I am proud of our steady growth, it’s not the size of our company or our growth that drives me. What drives me is building the best possible culture, environment and structure for our talented team to thrive and grow. Why? Because I believe happy, motivated employees generate delighted clients. And that is why we exist in the first place: We believe everyone deserves a better technology experience.

Our Company’s three Core Values and Three Team Player Virtues inform how we hire, strategize, perform and reward. These are not aspirational values that we hope to achieve, or abide by only when convenient; these values form the nucleus of our culture. If you would like to learn more about our Core Values, click the link here.

So, while we have the resources of a large firm, we maintain the culture, personal attention and service of a small boutique. This combination of resources and individualized attention allows us to attend to your every question and need. Our ability to solve problems and generate ideas is facilitated by a team structure and culture that encourages a free flow of ideas from any team member, regardless of title or experience. And, our engineering-centric approach allows us to transform your vision into reality - without compromise. We look forward to serving you!

Mark Hoffenberg
CEO
AUDIOVISIONS

Our Leadership Team

Mark Hoffenberg

CEO
Mark Hoffenberg founded AUDIOVISIONS in 1989, and led the company’s rapid growth to becoming one of the nation's largest and most respected home automation companies. In 2005, Mr. Hoffenberg directed the acquisition of AUDIOVISIONS to Best Buy, the world's largest consumer electronics retailer. For the subsequent 9 years following the acquisition, Mr. Hoffenberg served as Vice President, Services for Best Buy while remaining President of AUDIOVISIONS. In 2014, he successfully navigated the re-acquisition of AUDIOVISIONS from Best Buy. Today, Mark leads a talented team of nearly 100 employees in four geographic markets from Orange County to the San Francisco Bay Area in California. He is responsible for the company’s overall vision, business strategy, partnerships, ventures and key initiatives.
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Much of Mark’s energy is focused on the company vision, culture and organizational health - a term Patrick Lencioni, famous business author and consultant, defines as, “the single, greatest advantage any company can achieve.” Mark has successfully infused Lencioni’s principles of the “Ideal Team Player,” and the structure of Gino Wickman’s EOS (Entrepreneurial Operating System) framework into his company.

Mark believes in giving back and helping the industry grow. He has served twice on the CEDIA (Custom Electronic Design and Installation Association) Board of Directors twice and is currently on the Board of Directors of HTSA (Home Technology Specialists of America). He has also served on multiple industry dealer advisory boards, including Sonos, Savant, Sony, Josh.ai and Niles.

Mark began his career at Hewlett Packard as a Sales and Systems Engineer after receiving a Bachelor of Science in Electrical Engineering from University of California, Santa Barbara in 1981.

Mark is an avid competitive cyclist, amateur barista, photographer, technology geek, animal lover, and lifetime SF Giants fan.

Ted Taylor

Vice President
Ted Taylor is an industry veteran, with a career spanning 40 years in the installed Audio/Video systems and consumer electronics field. Ted began his career selling hi-fi for a nationwide retail chain in 1978 while attending college. He completed his first commercial audio installation in 1980 and custom home installation in 1981.

Ted founded Taylor Sound Installation in 1986, an Orange County based company, specializing in the design and installation of integrated audio/video systems in custom homes. Taylor Sound quickly established itself as a dominant AV contractor within the custom home community in the late 1980’s and was a Founding Member in the then newly created CEDIA trade organization.
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Taylor Sound was acquired by AUDIOVISIONS in 1994 and Ted became a partner in the business. Ted has had several management roles at AUDIOVISIONS in the sales and operational side of the business. Ted has deep knowledge and experience in virtually every area of the business, but he is at his absolute best when designing systems for his clients and working with the various trade partners to execute on large, complex projects.

In his personal time, Ted is an avid photographer and travels the world to capture rare and spectacular images of wild animals and landscapes. Ted also enjoys restoring and showing classic cars.

Jim Coleman

Director of Sales and Market Leader of Los Angeles
Jim joined AUDIOVISIONS in 2006 as General Manager of the Palm Desert/Palm Springs office. The desert location quickly became the market leader under Jim’s direction. He developed a team that executed the largest projects in the valley. Recognizing his ability to successfully lead people, AUDIOVISIONS promoted Jim to Director of Sales & Operations across all of the company’s markets. Today, Jim is the Director of Sales and focuses on market development and expansion.
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Jim has been a leader in the industry for over 20 years. He learned the AV business in his accounting and finance role for a startup AV company in Naples, FL. But, he soon realized that his real passion was for managing people and designing lighting and AV systems.

Jim has an MBA from Case Western Reserve University and Master of International Management degree from American Graduate School of International Management (Thunderbird).

In his spare time, Jim takes to the open seas on his vintage 36-foot sailboat with his wife Candice.

Ally Wagner

Director of Finance and Human Resources
Ally is the Director of Finance and Human Resources. Ally was initially hired in the Accounting Manager position. It didn't take long to discover Ally’s additional skills in the Human Resources area as well as her leadership talent. Ally was asked to join the AUDIOVISIONS Leadership Team in 2020 and has made a substantial positive impact by leading the development of a standardized company-wide labor compensation program and a new, comprehensive benefits program. She also won AUDIOVISIONS Employee of the Year, after just one year at the company.
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In her dual HR and Finance role, Ally applies information revealed by company financials to shape strategic efforts and company culture. Understanding how finance and HR intertwine, Ally is able to create outcomes that are a win-win for customers, employees and the long-term fiscal health of our company. Ally Wagner is an accounting management expert with over 16 years’ experience in the high-end, residential construction industry. From 2004 to 2018, Ally served as the Accounting Manager for companies with multiple divisions and locations. She developed and led her accounting teams, while collaborating extensively with sales, operations, and executive management teams. In 2018, Ally launched her own business, and successfully navigated an acquisition to an industry leading firm.

Ally has earned her Bachelor’s Degree in Business, with a minor in Technology and Innovation Management from the University of Washington, as well as an MBA from Concordia University, Irvine.

Ally lives by her Favorite Quote: “Success is peace of mind in knowing you have done your best” – John Wooden, acclaimed UCLA Basketball Coach.

Bob Schuppe

Director of Standards and Process
Bob Schuppe’s career with AudioVisions began shortly after the company’s inception and became AUDIOVISIONS' very first employee. Bob and our CEO Mark Hoffenberg were teammates on a competitive cycling team and it was during a long training ride that Mark outlined his dream to start his new company. Mark asked Bob to join the company, and the rest is history. Prior to AUDIOVISIONS, Bob was an engineer for the Hughes Aircraft Company.
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During his 31 year tenure at AUDIOVISIONS, Bob has been in nearly every role except sales, including Technician, Engineer, Engineering Manager, Operations Manager, and Director of Operations. This vast experience and knowledge of the company has led to his current role of Director of Standards and Process.

Outside of work, Bob is still an avid cyclist, but has also increased his passion for the outdoors in general. Throughout the year, he’s often found in either local mountains or in the Sierra Nevada with a backpack and sense of adventure. When not in the mountains, Bob can be found pursuing other passions: cooking, barbecuing, photography, and attempting to make the perfect cup of coffee, including roasting his own coffee beans. An important lifelong passion for Bob is one that has been enhanced while at AUDIOVISIONS: A love for audio and music in general.

Kristopher Peterson

Orange County and Palm Desert Market Leader
Kristopher Peterson (“KP”) is a 40-year industry veteran in the consumer electronics, audio-video field. Starting as a part-time employee at a small Seattle retailer, then known as Magnolia Hi-Fi, while attending college, KP found his passion for sharing emerging technology, music, and design.
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The part-time job with Magnolia became a 30-year career with Magnolia / Best Buy, where KP rose to the rank of Vice President.

After Magnolia, KP spent about 10-years with a then small startup music/technology company in Santa Barbara called SONOS. He was their Marketing Director.

KP joined AUDIOVISIONS in 2020 and serves as the Sales Manager for both the Orange County and Palm Desert offices.

Outside of work KP has a lifelong interest in Cycling and Skiing.


Jeff Mitchel

Northern California Market Leader
Jeff Mitchel is an audio-visual systems expert, with a career spanning over 35 years in the AV field. His career began at a local hi fi shop in 1985, where he worked while attending college. He quickly advanced with the company as it grew into a multi-location business. During this time, he took on many roles including sales and store management, brand management and district management.
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In 1997, Jeff created the custom home installation division within this company and expanded it to cover all locations.

Jeff carried his AV expertise to AUDIOVISIONS, where he now leads the sales team in the Northern California market. For the past 12 years, Jeff’s focus has been in business development, system design and account management for his market.

In his free time, Jeff enjoys being with his family, traveling, cycling, coaching lacrosse, and staying up to date with emerging technologies.

Favorite quote: “Code is where you start, not where you end.” Robert Mitchel, Jeff’s father.
5 Time Winner

Lutron Gold Award

3 Time Winner

Lutron Platinum Award

3 Time Winner

Lutron Diamond Award

3 Time Winner

Sonance Top Dealer Award

3 Time Winner

Sony CIS Diamond Dealer Award



And More

  • 2020 CEDIA Best Integrated Home Award
  • 2020 CEDIA Technolgy Meets Design Award
  • 2020 CEDIA Life Lived Best at Home Award
  • 2017 Savant Pro Advisory Council Award
  • 2016 Savant Pro Advisory Council Award
  • 2016 Savant Chairman's Award
  • 2016 Leon Preferred Dealer Award
  • 2016 Crestron Elite Pro Award
  • 2009 CEDIA Best Showroom Award
  • 2008 Crestron Emerald Award
  • 2006 Best Technical Design Integrated Home Silver Award
  • 2001 AMX Elite Award
  • 2000 CEDIA Best Special Project Award
  • 2000 CEDIA Best Electronic Home Award
  • 1999 CEDIA Electronic Lifestyles, Best Integrated Home System Award
  • 1999 CEDIA Best Home Theatre $75,000-$150,000 Award
  • 1999 ADA South-West Dealer of the Year
  • 1999 CEDIA Electronic Lifestyles, Best Home Theatre Award
  • 1998 CEDIA Dealer of the Year Award

Our History

AUDIOVISIONS was founded in 1989 during the infancy of the Custom Installation Industry by Mark Hoffenberg and Bob Walpert - two Engineers with a vision for the future of the installed home electronics market. Not coincidentally, 1989 also happened to be the year the trade organization CEDIA was founded by a small group of professionals dedicated to the advancement of the installed electronic systems industry.

With a focus on engineering, documentation and project management, Mark and Bob had a decidedly different approach to growing the business. Within a year of the company's formation, Hoffenberg recognized the need for industry specific business management software and led the in-house development of AV Wizard, the first business software application designed for and sold to the CEDIA market. The application gained 70 percent market share within two years of introduction. Two of the early adopters of AV Wizard ultimately became instrumental in AUDIOVISIONS growth. The first was Ted Taylor of Taylor Sound.

Taylor Sound was an early competitor of AUDIOVISIONS, and also an AV Wizard user. AUDIOVISIONS acquired Taylor Sound in 1994, and Ted became VP of Sales. As the company evolved its business methodologies, the software evolved with it, and AUDIOVISIONS quickly became one of the preeminent companies within the CEDIA channel.

Helping fuel that growth was a series of contracts with Virgin to design and install audio/video and control systems in their Megastores throughout North America. AUDIOVISIONS designed the first commercially viable CD listening station for the Virgin Megastore projects. Over the course of a decade, AUDIOVISIONS completed 26 Virgin Megastore installations and manufactured and installed more than 5,000 CD listening stations. With rigorous engineering and documentation, proper project management practices, and a talented staff, AUDIOVISIONS became known for its ability to deliver large scale, high performance systems, on time and on budget.

In 1997 Terence Murray joined the company as VP of Strategic Development. Terence had used AUDIOVISIONS software successfully at two previous companies and understood the value proposition. Terence founded our Northern California Operations in 1998. Terence also helped establish a “best practices” initiative with a number of leading integrators to define and implement common operating standards. These methodologies and business intelligences were subsequently integrated into the Company’s 2nd generation Enterprise software called ProIntegrator “Pi”, with a vision to help grow and improve the highly fragmented and underserved installed systems market.

After forming a business plan around the "best practices" initiative, Hoffenberg caught the attention of Best Buy. In November of 2005, AUDIOVISIONS was acquired by Best Buy. For the subsequent 9 years following the acquisition, Mr. Hoffenberg remained President of AUDIOVISIONS while also serving as Vice President, Services for Best Buy. Under the Best Buy umbrella, AUDIOVISIONS remained a boutique, client centered, technology integration company serving the high end of the market, while contributing valuable insight and innovation to the services arm of Best Buy.

In February of 2014, the AUDIOVISIONS executive team re-acquired the AUDIOVISIONS business unit from Best Buy. With this move, AUDIOVISIONS is uniquely positioned to best serve its current and future clients in a way that no one else can - AUDIOVISIONS has the passion and fire of an entrepreneurial startup, combined with the powerful experience and knowledge gained being an integral part of a Fortune 100 public company, topped with 25 years in business under the same leadership.

When AUDIOVISIONS was first acquired by Best Buy in 2005, virtually every employee stayed with the company after the acquisition. Nine years later, when AUDIOVISIONS bought the company back from Best Buy, virtually every employee also stayed with the company. AUDIOVISIONS is proud of that continuity, and the employees are their most valuable asset. AUDIOVISIONS’ company culture has always been, and will always be defined by its people, its leadership, its passion, its dedication, and its unwavering commitment to its Brand Promise: Integrating Design and Technology to enhance and simplify its clients’ lives.
Proudly serving the San Francisco Bay Area, Los Angeles, Orange County and Palm Desert.

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