AT AUDIOVISIONS, WE BELIEVE EVERYONE DESERVES A BETTER TECHNOLOGY EXPERIENCE.

We promise to support you with a luxury experience, premium service, 24-7 support plans, proactive monitoring and remote repair. We call this Technology For Life™.

AUDIOVISIONS' Difference

AUDIOVISIONS Support App

Our custom client support app allows you to reboot devices and solve simple problems. It also provides an easy way to reach out for support, 24/7/365.

Priority Scheduling

Enjoy the luxury of priority service with same or next-day scheduling for faster support and peace of mind.

Preventative System Monitoring

Our preventative system monitoring can help detect problems before you even know you have one! Our 24/7 technical staff can see if device is off line or needs to be rebooted to resolve potential issues.

24/7 Support

At AUDIOVISIONS, our people are your people, no matter the time or day. With one of our Technology for Life ™ membership plans, you are assured a premium experience. Technology doesn’t always behave, but we are here to change that!

Our Brand Promise

We build lasting relationships with our clients, employees, trade partners and vendor partners. We recognize that products come and go, software gets revised, and technology doesn’t always behave. But one thing is constant: Our promise to support you with premium service, 24-7 support support plans, proactive monitoring and remote repair. We call this Technology For Life™.

Our Service Techs

Our service teams are comprised of our most experienced technicians with an uncanny nack for solving problems. Not only are they tech smart, but they are people smart as well. They make technology behave, and they make people happy.

Our Support Memberships

*Our Hours of operation are Monday-Friday 7 AM - 5 PM Excluding National holidays

Essentials
$29.99
per month
Enhanced
$49.99
per month
Premium
$99.99
per month

Essentials

$29.99
per month

Enhanced

$49.99
per month

Premium

$99.99
per month
REACTIVE MONITORING AND REMOTE REPAIR
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
Premium
Enhanced
Essentials
Included
Included
Included
24/7 EMAIL, TEXT AND CHAT SUPPORT
We’re available to communicate with you in whichever manner best fits your lifestyle.
Premium
Enhanced
Essentials
Included
Included
Included
APP CONTROL
We will provide you with a mobile app that enables you to quickly resolve many of the common issues that technology systems experience.
Premium
Enhanced
Essentials
Included
Included
Included
PROACTIVE MONITORING AND REMOTE REPAIR
Our 24/7 Network Operations Center will proactively monitor your technology system. We can often times troubleshoot and address potential issues before you are even aware of them.
Premium
Enhanced
Essentials
Included
Included
Not Included
24/7 PHONE SUPPORT
After hours on-site service will incur overtime rates, two hours minimum.
Premium
Enhanced
Essentials
Included
Included
Not Included
OPTION TO RECEIVE AFTER-HOUR TRUCK ROLLS (5PM THRU 10PM)
Experience the convenience of calling our Network Operations Center and talking live to one of our knowledgable and friendly 24/7 support technicians to resolve your issue.
Premium
Enhanced
Essentials
Included
Not Included
Not Included
PRIORITY ON-SITE TECH SUPPORT SCHEDULING
Subscribing to one of our service membership plans provides priority service scheduling. When scheduling new service calls, priority is given to members of our service plan. “Front of the line” scheduling is prioritized by member plan.
Premium

Priority One
Enhanced

Priority Two
Essentials

Priority Three
REACTIVE MONITORING AND REMOTE REPAIR
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

24/7 EMAIL, TEXT AND CHAT SUPPORT
We’re available to communicate with you in whichever manner best fits your lifestyle.

APP CONTROL
We will provide you with a mobile app that enables you to quickly resolve many of the common issues that technology systems experience.

PROACTIVE MONITORING AND REMOTE REPAIR
Our 24/7 Network Operations Center will proactively monitor your technology system. We can often times troubleshoot and address potential issues before you are even aware of them.

24/7 PHONE SUPPORT
Experience the convenience of calling our Network Operations Center and talking live to one of our knowledgable and friendly 24/7 support technicians to resolve your issue.

OPTION TO RECEIVE AFTER-HOUR TRUCK ROLLS (5PM THRU 10PM)
After hours on-site service will incur overtime rates, two hours minimum.

PRIORITY ON-SITE TECH SUPPORT SCHEDULING
Subscribing to one of our service membership plans provides priority service scheduling. When scheduling new service calls, priority is given to members of our service plan. “Front of the line” scheduling is prioritized by member plan.
Priority Three
Priority Two
Priority One

Our Brand Promise

We build lasting relationships with our clients, employees, trade partners and vendor partners. We recognize that products come and go, software gets revised, and technology doesn’t always behave. But one thing is constant: Our promise to support you with premium service, 24-7 support support plans, proactive monitoring and remote repair. We call this Technology For Life™.

Contact Support

Feel free to reach out to us with any questions or inquiries.

Phone Support

Email Support

Locations

Proudly serving the San Francisco Bay Area, Los Angeles, Orange County and Palm Desert.

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